Which do you choose? 80% of the world facing this decision would choose the right. The same is true for people in the merchant services industry, when they look to the right they see Main St. The most popular restaurant in town, the hardware store that is always full,...
Our systems allow those who work them the freedom to pursue their dreams.
Which do you choose?
A New Way to GiveBack
A New Way to GiveBack “How can we generate more money for our organization?” We hear this question all of the time from non-profit organizations that are FFUSA GiveBack recipients. Charities are always looking for ways to generate more donation money and the GiveBack...
New Location Needs Processing
New Location Needs Processing “We talked to another location that processes with you and they said that we should reach out to you to get set up for credit card processing.” Advisors do a happy dance when they get calls like this. It’s validation that using the FFUSA...
We Figured It Out
We Figured It Out “You’re gonna have to call the processing company and get a VAR sheet with the information from your platform.” If you have ever worked with a merchant that has a point of sale system, you are familiar with this game. Not every third-party software...
Flat Rate Pricing
Flat Rate Pricing “I really just prefer to have a single, flat rate that I pay for my cards.” As more companies have entered the card processing industry, flat rate pricing has become more prevalent. The merchant thought that stating that this was the billing that...
Ping Me If
Ping Me If “Well, that would have been nice to know a week ago.” After a week of relaxing on the beach, a liquor store owner had the awful chest crushing anxiety their first morning back because an item had gone out of stock while they were away. The business has...
Appetizer Gives Business Owners Power
Appetizer Gives Business Owners Power Noon on a Thursday, the lunch rush is starting. The person taking orders is stressed, a customer is complaining that their order is messed up, and the line is to the door. New customers walking up see this, think about it for a...
The System They Wanted, 1/4 the Price
“I want something that looks cool and is functional.” We were speaking to a doctor that was fed up with using a terminal and pin pad for his customers to run transactions. The cables would get turn into a tangled mess or get disconnected all together. It just didn’t...
Going the Extra Mile for Non-Profit
Often, it can feel like technology is actively working against us. That is how a non-profit was feeling when we reached out to them.“Our wireless terminal never works!”The non-profit hosted an annual golf charity event every year and, every year, the directors would...
We Lost the Account
“If you need anything down the road, please, let me know.” This would be the end of the story for most salespeople in the world. They take a no as no. We understand that what no really means is not right now. In this case, our merchant advisor was losing a client of 8...
Case Study: Book Keeping Nightmare
We asked the merchant with 17 locations, “What sounds better?” 17 merchant accounts, 17 daily deposits, 17 merchant statements, and days of confusing book keeping messes. Or, 1 merchant account, 1 daily deposit, 1 merchant statement, and simplified book keeping. All...
We didn’t let him land the account.
We didn’t let him land the account. But why not, I can make huge residuals? Because the merchant is already with us – been here for about 6 months, someone else got there before you. (Inside information: The guy who missed the deal has been with us a lot longer...
Our reason for being:
A Place To Grow
FFUSA Core Values:
Conscientious
Play to Win–Win
Encouraging/Cheerleader/Coach
Problem Solving
Always getting better
