Get the liquor quicker

While swiping a customer’s card a third time and apologizing for his slow software system during checkout, the owner of a liquor store realized it was time to find something to replace the PC based software he bought over a decade ago. He winced at the thought of how...

Credit Card Terminal Roulette

“This stupid thing never stays charged. Sorry, it will just be a minute.” This is a familiar situation that food trucks all over the country experience every day. The standard wireless terminals have a short life. They need to be replaced every couple of years,...

Fishing with Uncle Jim

I had heard fly fishing was fun and relaxing, so I gave it a go. “This isn't fun at all, people actually like to do this?” It’s exactly what I thought about fly fishing that first afternoon. My line was upstream, downstream, caught in a tree, wrapped around my waders...

Wait for it…

Me: “If we could set this up to work like you wanted, what would it look like?” CFO: “I would want 3 things. 1. All the locations would have the same statement format. We spend three weeks a month trying to figure out how to make sense of the 53 different formats we...

Case Study: The Crashing Car Wash

Here is a great example of why understanding a merchant's problems is always the best starting point: “I don’t care what your rate is, my problem is this &#!% automated system I've got keeps crashing. On any Saturday morning I can get ten cars lined up at a time, and...

“It’s a no brainer!”

Here is a great example of how the Giveback™ can make a sale, and future sales, a lot easier: Yep, that’s what she said, and she was right. I had just presented the Giveback™ program to the non-profit a merchant had chosen. It was a local Rotary Club that had found...

Case Study: The Tiny Tippers

Here is an interesting situation that we think can help get you more business. It is an interaction we had with a merchant about what they like and didn’t like about their current card processing system: Waitress: “The problem is our customers are cheap.” Advisor:...

What’s faster, starting at the START or starting at the FINISH?

Most of the world starts where they’re told, yet 90% of people find it easier to start at the end and go backwards. Try it yourself. ​ This also happens to be the same way that Warren Buffet and Charlie Munger look at business and together they’re some of the richest...

Nobody saw this coming. Nobody.

That's what the sports caster said in disbelief. Even their own coach said they had a 1% chance of winning. Underdog South Korea had just defeated the #1 ranked team in the World, Germany, and sent them packing, knocking them out of the world cup. This happens every...

Giveback leads you to what’s next

What non-profit do you know that needs money? The FFUSA Giveback™ may be able to contribute more that any other single source – it does for others. The money is already there. Last year we gave $197,988.16, this year our goal is $250,000. We’re half way through the...

You’d think my dentist would have the right set up

My dentist is a great guy, who is also great at what he does, but he’s busy doing it, so he doesn't have a lot of extra time on his hands… I say, “Hey, I've been meaning to talk to you about your set up."  Then I come to find out he’s been on the same program with his...

Our reason for being:

A Place To Grow

FFUSA Core Values:

Conscientious
Play to WinWin
Encouraging/Cheerleader/Coach
Problem Solving
Always getting better

Our systems allow those who work them
the freedom to pursue their dreams.
In the pursuit of these dreams photos are taken,
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