The System They Wanted, 1/4 the Price

“I want something that looks cool and is functional.” We were speaking to a doctor that was fed up with using a terminal and pin pad for his customers to run transactions. The cables would get turn into a tangled mess or get disconnected all together. It just didn’t...

Going the Extra Mile for Non-Profit

Often, it can feel like technology is actively working against us. That is how a non-profit was feeling when we reached out to them.“Our wireless terminal never works!”The non-profit hosted an annual golf charity event every year and, every year, the directors would...

We Lost the Account

“If you need anything down the road, please, let me know.” This would be the end of the story for most salespeople in the world. They take a no as no. We understand that what no really means is not right now. In this case, our merchant advisor was losing a client of 8...

Case Study: Book Keeping Nightmare

We asked the merchant with 17 locations, “What sounds better?” 17 merchant accounts, 17 daily deposits, 17 merchant statements, and days of confusing book keeping messes. Or, 1 merchant account, 1 daily deposit, 1 merchant statement, and simplified book keeping. All...

We didn’t let him land the account.

We didn’t let him land the account. But why not, I can make huge residuals? Because the merchant is already with us – been here for about 6 months, someone else got there before you. (Inside information: The guy who missed the deal has been with us a lot longer...

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