One more load a month from Europe to America was the tipping point that made him a wealthy man. While everyone else used the standard of checking their location and correcting every few hours, our captain ratcheted down to hourly and then every 15 minutes. Zigzagging...
Our systems allow those who work them the freedom to pursue their dreams.
Eliminating the zig zags the captain found himself free from the pack
Retired, he looked back and realized he could have done differently.
He thought “I should have invested all my energy in…” Making my work meaningful. Testing new ideas that could have changed my life and business. Signing my name to everything I did. Reaching just a bit more. Focusing on building a bigger better...
Flipping the question to find the answer easier
If you’re looking for Apps that help make more money in less time, they actually do exist! Problem is sorting through all of them that don’t. But if you flip it, you can find them. It works like this: Instead of looking forward for the app, flip it and start from the...
The $100 bat that hits home runs
Coaching little league: When I bought last year’s equipment most of the gear was cheap, but I splurged on a rather expensive bat. It was $99.95 and it came with a video link on how to swing better, along with some other baseball playing tips. I thought I’d give it a...
Is this the worst customer service ever?
I was helping my dad upgrade his mobile phone plan and phone I had the customer service experience from hell and it’s made me a more sensitive thinker. My dad’s getting older and asked me to help him change his phone plan. He’s had the same flip phone for 100 years...
Merry Christmas, er, or is it Happy Holidays?
It was a college visit with my son where two young students were having an obviously uncomfortable time knowing how to address the group. It started with “Merry Christmas, er, Happy… aah, happy…holidays?”, they caught themselves calling everyone ‘guys’,...
See What Others Don’t
“I’ve got 1.45%, can you beat that?” Of course anyone who knows anything about this business knows 1.45% is super cheap. Probably too good to be true. It’s usually misdirection – make it look like like a great deal over here while you hide...
I couldn’t take his sales presentation any longer…
This is an actual conversation I had with a sales “professional” the other day. We were looking for a new phone system and the guy was blabbing on about features that he’s telling me that I’m going to love. Stopping him in mid sales presentation… I asked him,...
Giving $4,713.27 to the non-profit, they wanted more
For Michelle, an FFUSA Sales Advisor, it all started with one merchant who selected a non-profit to receive Giveback. Then Michelle asked the merchant “Who else do you know who might like to see the non-profit benefit just like you?” Michelle got referrals....
Faxing, it’s the new thing and it’s fast!
Hefting one more fax machine into the closet storage area, it looks like a technology graveyard in there. But at one time every piece in there had its place, each new piece faster and more effective than the last. But then it occurred to me, in everything I’ve seen...
Free Sushi Meets the Porcelain God
Stumbling through the dark, in a foreign hotel room, I was desperately looking for the bathroom in the most serious way. Green around the gills was putting it lightly. As I heaved my guts out, and continued to do so until I nearly turned myself inside out, I realized...
Building the 1 weekend shed, in 6 weeks.
Sweating and cursing and shaking my head and wondering why I ever got myself into this project I realized that even though the guy at the store said, “It’s easy” he’s probably done it before, I hadn’t. I was wishing that I had an expert’s assistance to cut my time...
Our reason for being:
A Place To Grow
FFUSA Core Values:
Conscientious
Play to Win–Win
Encouraging/Cheerleader/Coach
Problem Solving
Always getting better