Hoisting the 3-gallon water bucket out of the raging river, up and over the rocky cliff-side, our back muscles were burning and arms straining from all the weight. I thought, “This is a lot heavier than we expected and we have how many more buckets to go…? I’m not sure if I can do this.” […]

Hey, Slogging through the deep snow, ice forming from my breath on my scarf, legs on fire, lungs burning as I stretched to make it to the top of the hill. It has just snowed about 18” and it was a winter wonderland. A buddy told me about a cross-country ski hill not far out […]

Consider this the next time you are talking to a new prospect, it’s something we hear from business owners all of the time. “I stopped opening my statements months ago. It’s impossible to understand what they are charging me or why.” It’s due to a common tactic used by other merchant service providers. They make […]

Hey, It’s no secret that gift cards are a great way to keep customers coming through the door and it’s no secret that keeping track of gift cards can turn into a living nightmare. From tracking the cards that have been issued to waiting weeks, or sometimes months, for cards to be delivered, it’s easy […]

Me: “If we could set this up to work like you wanted, what would it look like?” CFO: “I would want 3 things. 1. All the locations would have the same statement format. We spend three weeks a month trying to figure out how to make sense of the 53 different formats we get now, […]