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“I Wouldn’t Have My House Without You Guys! “

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Case Study: Book Keeping Nightmare

We asked the merchant with 17 locations, “What sounds better?” 17 merchant accounts, 17 daily deposits, 17 merchant statements, and days of confusing book keeping messes. Or, 1 merchant account, 1 daily deposit, 1 merchant statement, and simplified book keeping. All he could do was smile and sign paperwork. When we first spoke, scrambling to […]

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We didn’t let him land the account.

We didn’t let him land the account. But why not, I can make huge residuals? Because the merchant is already with us – been here for about 6 months, someone else got there before you. (Inside information: The guy who missed the deal has been with us a lot longer than the guy who has […]

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Eliminating the zig zags the captain found himself free from the pack

One more load a month from Europe to America was the tipping point that made him a wealthy man. While everyone else used the standard of checking their location and correcting every few hours, our captain ratcheted down to hourly and then every 15 minutes. Zigzagging was reduced, speed increased, time decreased, expenses decreased and […]

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Retired, he looked back and realized he could have done differently.

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Flipping the question to find the answer easier

If you’re looking for Apps that help make more money in less time, they actually do exist! Problem is sorting through all of them that don’t. But if you flip it, you can find them. It works like this: Instead of looking forward for the app, flip it and start from the end. Imagine the […]

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The $100 bat that hits home runs

Coaching little league: When I bought last year’s equipment most of the gear was cheap, but I splurged on a rather expensive bat. It was $99.95 and it came with a video link on how to swing better, along with some other baseball playing tips. I thought I’d give it a test. The videos were […]

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Is this the worst customer service ever?

I was helping my dad upgrade his mobile phone plan and phone I had the customer service experience from hell and it’s made me a more sensitive thinker. My dad’s getting older and asked me to help him change his phone plan. He’s had the same flip phone for 100 years and over coffee every […]

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Merry Christmas, er, or is it Happy Holidays?

It was a college visit with my son where two young students were having an obviously uncomfortable time knowing how to address the group. It started with “Merry Christmas, er, Happy… aah, happy…holidays?”, they caught themselves calling everyone ‘guys’, then they tried ‘ya’ll’, which rang strange being in the state of Washington. It went on […]

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