Merchant Stories

THESE STORIES ARE WHY WE WORK SO HARD

Tammy from Worthington, Minnesota

Tammy from Worthington, Minnesota

In the midst of a frustrating day of having to refund 300 tickets due to a weather cancellation and coming off a weekend long blizzard, Ashley was exactly the ray of sunshine that I needed. From the moment she answered the phone in a wonderful, cheery voice and asked...

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April from Athens, Georgia

April from Athens, Georgia

The first word that comes to mind is WOW! We are in the process of switching banks at my office and it has been quite the ordeal. Switching bank accounts for our credit card deposits was the last on my list and I was expecting it to be just as frustrating as the ones...

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Steven from Lewisburg, West Virginia

After having our credit card machines struck by lightning I was connected to Lynn Land who helped with the situation and got us back up and running. She is extremely knowledgeable and knows exactly what to do in a friendly kind manner. I wish all customer service...

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Brittany C.

Lynn was super helpful in notifying our company that our information and tax number didn’t match up.

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Karry S.

Ashley was very professional and friendly. I needed to change the billing address on our statement. Thank you.

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Chris S.

Lynn was very helpful this morning in transitioning our credit card processing back to First Data Omaha. We did a three way call with Authorize.Net and she worked the their rep to get all four of our accounts switched over. She was most helpful and I thank her...

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Sharon K.

Lynn was extremely helpful and patient while assisting me in the set up of our terminal. I would give her an A+!!!

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Helen W.

Lynn was great in communications and set up of our device. Extremely helpful when a problem occurred and fixed it right...

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Katie T.

She was very helpful and walked me through a refund and explained how everything works. also called me back within the hour of leaving her a voicemail.

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Rachel W.

Our organization received a donation from an unknown donor and Lynn answered my question quickly and efficiently. Thank...

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Samantha S.

This was a quick and easy experience. Great customer service and pleasant lady to deal with. Thank you SO much Lynn!

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