When we first set up our account, there were a couple of glitches with the set up process and a miscommunication with the agent. Immediately, the customer service department at First Financial connected me with Chad at the corporate office. Chad quickly resolved the issue and had my expectation back on track. Since then, any time I have a question about a fee or customer service, Chad is there for me.
I would like to recommend First Financial to any merchant in business. Their rates, customer service and knowledge far surpass any competitor.