In a crazy world, we speak common sense.

Listening and understanding where you want to go we roll up our sleeves and quickly go to work customizing a payment system to get where you want to go, faster.

In the Midst of a Frustrating Day

In the midst of a frustrating day of having to refund 300 tickets due to a weather cancellation and coming off a weekend-long blizzard, Ashley was exactly the ray of sunshine that I needed.

From the moment she answered the phone in a wonderful, cheery voice and asked how she could help, my spirit was uplifted. She answered every question thoroughly and in a way that was understandable to someone who knows nothing about finance services and how they work. She went above and beyond to offer suggestions and help our small nonprofit organization be able to better utilize your services. I cannot say enough about how special … and unique … it was to have someone that was not only competent at her job but also made a customer service call an enjoyable experience. Thank you for hiring someone who represents your company in the way customer service was meant to be.

Tammy from Worthington, Minnesota

My Bank Recommended You, They Were Right

This was a quick and easy experience. Great customer service and pleasant lady to deal with. Thank you SO much Lynn!

Samantha from Birmingham, Alabama

Switched from Square

Square seemed easy to get set up, so we did. The problem was customer service is email, takes forever and fees are tricky high. You’re better.

Former Square Customers, Nationwide

The First Word that Comes to Mind is WOW!

We are in the process of switching banks at my office and it has been quite the ordeal. Switching bank accounts for our credit card deposits was the last on my list and I was expecting it to be just as frustrating as the ones prior to it. I was pleasantly surprised. Lynn was incredibly helpful throughout the entire process.

I faxed the necessary documents to her and within just a couple of minutes, I received an email from her confirming that she received everything she needed from me. She even went so far as to email me again to let me know that everything was approved.

This is customer service at its finest. Lynn made me feel like a person and not just an account number.

April from Athens, Georgia

I Left You and Then Came Back

Shopping around online I found what looked like a better deal – at least the equipment was cheap – so I bit. Eh! Months later I found I was paying over double in charges. I’d been tricked. I’ve come to find that’s common. I’m glad to be back with you.

Merchants who left, realized their mistake, and came back

Saved Me Time

Lynn was very helpful in getting our accounts set up. She was responsive to questions and concerns, and she provided timely service.

Matt from Sioux City, Iowa

After Having Our Credit Card Machines Struck by Lightning

After having our credit card machines struck by lightning I was connected to Lynn Land who helped with the situation and got us back up and running.

She is extremely knowledgeable and knows exactly what to do in a friendly kind manner. I wish all customer service personnel was like her. It is a pleasure to do business with First Financial because of Lynn. Please make sure she doesn’t leave.

Steven from Lewisburg, West Virginia