Case Study: The Tiny Tippers

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Here is an interesting situation that we think can help get you more business. It is an interaction we had with a merchant about what they like and didn’t like about their current card processing system:

Waitress: “The problem is our customers are cheap.”
Advisor: “What???”
Waitress: “Yeah, they’re terrible tippers. Where I worked before they had a line for tips and I made twice as much as what I make here.”

So here’s the deal:

The merchant was a very small and seasonal golf course in a small community up north.

Their monthly card volume during the active season was $3,000 – $9,000.

The business owner wanted to add tips, but their card swipe terminal didn’t have the capability for it, it was just too old to add a tip line!

However, we found enough hidden fees from their existing (now former) card processor to cover the lease of a new terminal with that function built in.

Business owner was happy, and the waitress was thrilled!

Sometimes landing the account comes down to solving equipment issues and if you can find the solution to their problems. If you can’t, talk to us! We are here to help find the best solutions for your clients.

When you’re on the FFUSA team you have about 100 years of combined record-setting experience just a phone call away – we’ll help you strategize, target, close deals and get to the point where you have a solid income that takes little time to maintain.

Call us, we’re here for you.

The FFUSA Team

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